Qualtrics

QUALTRICS

Qualtrics is William & Mary’s hosted
web-based software solution which allows users to create surveys and conduct
statistical analysis. This tool introduces W&M to a complete and
comprehensive survey design solution through Qualtrics University which offers many services to the
user.

If you have discovered that Tribe
Responses does not meet your needs, please complete this form which
will provide the Survey Services’ team with enough information to determine if
Qualtrics is the tool for you!

Once it has been determined that Qualtrics
matches your needs, we will send you instructions that will help you get
started and a special code you will need when you first login to create
an account.

How does it all work?

  • First we need to determine which
    survey tool will meet your needs, complete this form
  • After we review your form, you will
    receive an email message with our recommendations for one or more survey tools
    we feel may match your needs.
  • If Qualtrics is one of the survey
    tools we recommend and you choose to use it, we will send you instructions and
    the special code you will need when creating your account.
  • To create an account go here and click on Please click here to create an account.
  • Input your code when prompted.
  • After you have created an account, go here to login and start designing your surveys and forms.

Learn to use Qualtrics:

Qualtrics
offers help and training via many
resources:

  • Personalized
    training

Qualtrics provides personalized trainings that can
address anything from getting started in Qualtrics to customized survey help.
These trainings are offered at any time to any user.

o   Basic training: Learn everything you need to know to get started
in Qualtrics. In 1 hour you will learn everything from creating surveys and
editing questions to distributing your surveys and graphing their results.

o   Advanced training: This training typically lasts 1 hour and goes
beyond the basics to cover the advanced features within the Qualtrics tool.
It’s great for those who want to expand their understanding of Qualtrics.

o   Customized training: If you have a specific project or
particular questions, their training team can help you learn or review anything
about the Qualtrics Research Suite.

Go here to schedule a training session

If
you’d like to see if a training representative is available right now, contact
them at 801-709-2163 or training@qualtrics.com

  • Tutorial videos

Qualtrics has produced a series of videos that
emphasize the most important features and functions.

Topics include: My
Surveys
, Create
a Survey
, Edit
a Survey
, Distribute
a Survey
, View
Results
, Polls,
Library,
and  Panels

Go here to watch a
video about a specific feature.

  • Webinars

Qualtrics webinars are online training sessions
that you can attend from anywhere that has an internet connection at no charge.
You can actively participate or passively listen in, depending on your
preference. Webinars are scheduled every Wednesday from 1-1:45 pm ET. They also
provide access to past webinars.

You can register to watch an upcoming webinar
here  

Go here to watch
archived webinars.

  • Printed
    guides

Qualtrics has also designed a series of guides on
features from basic survey design to more advanced functions you can read and
print.

Topics include: My surveys, Create Survey, Edit Survey, Distribute Survey, View Results, Polls, Library, Panels, and Administration

Go here to access the different guides.

  • Survey
    design

If you need help with survey design tips &
tricks and commonly asked questions, Qualtrics has useful guides that address
these subjects.

Topics include:

Getting Started with Survey Design:

o  
Building
Online Surveys

o  
Multiple
Choice Matrix Questions

o  
Questionnaire
Structure: Sequence, Flow and Style

o  
Question
Types for Building Great Surveys

o  
Survey Branching

o  
Survey
Question and Answer Scale Types

o  
Top
10 Rules for Writing Surveys

o  
Writing
Great Questions

Common Questions & How-To Article:

o  
What
is a Survey?

o  
What
Makes a Good Survey Question?

o  
What
Type of Questions Should I Use on my Survey?

o  
Why
Use Online Surveys?

o  
How
do Online Surveys Improve the Quality of my Research?

o  
How
to Create a Survey

o  
How
to Construct a Survey

o  
How
to Make a Survey

o  
How
to Write a Survey

o  
How
to Increase Survey Response

o  
How
to Avoid Email Being Tagged as Spam

Go here to learn more about survey
design.

Follow this link to find answers to commonly asked
questions and how-to questions.

In-Class
training:

The Qualtrics’ team will be more than happy to
provide personalized online training for your students. If you are interested
in scheduling a training session for your students, please contact Gene Roche at 221-1879 or earoch@wm.edu to discuss the details and
arrange for an online training session.

Contact
Qualtrics:

If you
need to contact them directly please follow this link: http://www.qualtrics.com/university/contact/

Training
team:

Email: training@qualtrics.com
Call: 800-340-9194 ext. 6801

Support:

Email: support@qualtrics.com
Call: 800-340-9194

Panels Team:  If
you need some respondents for your survey, the survey panels can find the
people you need in order to get valid and appropriate results.

Email: panels@qualtrics.com
Call: 800-340-9194

For further questions about Qualtrics, please contact Gene Roche at 221-1879 or earoch@wm.edu